No-Return Policy
Last Updated: May 2023
We take pride in delivering high-quality products to our customers. Please review our No-Return Policy carefully before making a purchase, as it outlines our guidelines regarding returns, exchanges, and refunds for Menopause Wellness merchandise. Due to the personalized nature of our products, we do not accept returns – all sales are final.
- Change of Mind: We are unable to accept returns if you change your mind or if the item doesn’t meet your expectations in terms of color, design, or other subjective preferences.
- Incorrect Size or Color: It’s essential to double-check the size and color options you select before placing your order. We are unable to accept returns or exchanges for incorrect size or color choices.
1. Customization and On-Demand Production:
All of our products are custom-made and produced on-demand based on your specific order. This means that each item is uniquely created just for you. As a result, we do not maintain an inventory of pre-made items.
2. Quality Assurance:
We ensure that each product undergoes a rigorous quality control process before being shipped. However, if you receive a product that is damaged or defective, please email [email protected] within 3 days of receiving your order.
3. Defective or Damaged Items:
If you receive a product that is damaged, defective, or materially different from what you ordered, please follow these steps:
- Contact Us: Contact our Customer Support within 3 days of receiving your order to report the issue. Provide detailed information and photos if necessary.
- Verification: Our team will review your case and assess the issue. If your claim is verified, we will provide you with instructions on how to proceed.
- Replacement: If a replacement is warranted, we will create and ship a new item to you. In some cases, a return of the original item may be required, and we will provide instructions for this process.
5. Cancellations:
Due to the on-demand production process, cancellations can only be accepted within 24 hours of placing your order. After this time frame, production will have already begun, and cancellations cannot be processed.
6. Contact Us:
If you have any questions or concerns about our No-Return Policy, please contact our Customer Support at [email protected]. We are here to assist you and ensure that you have a satisfactory experience with your print-on-demand purchase.
By making a purchase with Menopause Wellness, you acknowledge and agree to the terms outlined in this No-Return Policy.
